PRIVACY POLICY
1. Introduction
Welcome to Turbulent Noise! We are committed to protecting the privacy and security of our customers' personal information. This policy outlines our practices regarding data collection, use, and protection in compliance with the Swiss Federal Act on Data Protection (FADP) and other relevant privacy regulations.
2. Information We Collect
We collect information that you provide when you:
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Make a purchase on our website.
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Register an account.
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Subscribe to our newsletters.
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Contact us through our customer service channels.
This information may include your name, address, email address, telephone number, payment details, and any other information necessary to complete your transactions or requests.
3. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your orders.
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To communicate with you about your orders and inquiries.
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To manage your account and provide customer support.
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To improve our website and services.
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To send you marketing emails about new products, special offers, and promotions, only with your consent.
4. Data Security
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without advance notice, except under the following circumstances:
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Service Providers: To service providers who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.
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Legal Compliance: To comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
5. Disclosure of Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without advance notice, except under the following circumstances:
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Service Providers: To service providers who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.
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Legal Compliance: To comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. We specify retention periods for different types of data based on our operational and legal requirements.
7. Your Rights
You have the right to:
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Access and receive a copy of your personal data we hold.
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Request the correction of any incorrect personal data about you.
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Request the deletion of your personal data when it is no longer necessary for us to retain it.
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Withdraw your consent for the processing of your personal data at any time.
To exercise these rights, please contact us at: info@turbulentnoise.ch.
8. Changes to Our Privacy Policy
We may update this privacy policy from time to time in response to changing legal, technical, or business developments. We will notify you of any significant changes through email or a prominent notice on our website.
9. Contact Us
If you have any questions or concerns about our privacy policy or your personal data, please contact us at: info@turbulentnoise.ch.